Our local delivery area
Our local delivery area is North East – postcodes NE, DH, TS, DL, SR and parts of YO. We can also deliver throughout UK mainland using our national transport partners.
holiday Delivery
Yes. No problem! As long as we have caretaker contact details and a realistic time frame, we can arrange this.
Advanced delivery
Yes, please discuss your requirements with our Sales Office. For summer holiday furniture deliveries & installations, we would recommend ordering early to book your preferred delivery slot as the last weeks of the holiday can fill up fast.
Collections
Yes, stock products and smaller furniture items can be collected by arrangement with our Sales Office. However, please ring first to ensure goods are ready for you.
Specific delivery
We will always try to accommodate the needs of our clients. Goods are usually despatched on a 24 hour service, but special services can be arranged at a small additional cost. Please contact the Sales Office to discuss your specific needs.
Accounts
Our special Education & Local Authority terms only apply to Schools, Academies, Colleges, Nurseries, Tuition Centres & other bona fide Educational Establishments, or Local Government Organisations.
Placing an order
Whichever way works best for you. Either call the sales office on 01642 713071, or email: [email protected]
However, if anything is not totally clear, we are here to discuss and advise on your requirements, and a quick phone call first may save time or disappointment later.
Order Times
We guarantee stock products will be delivered within 48 hours of order, but orders placed before noon for stock lines will be despatched for delivery during the next working day. Orders placed after noon – if your order is urgent, call the Sales Office first as we will always do our best to accommodate urgent requirements.
VAT
No, all catalogue prices are shown excluding VAT.
carriage charge
North East England – orders over £100 are carriage paid, for smaller orders please add £7.95 carriage. Rest of UK Mainland – orders over £350 are carriage paid, for smaller orders please add £9.95 carriage. Alternatively, stocked goods can be made available for collection from our warehouse. We are unable to ship to Ireland or other countries at the current time.
Combined orders
Yes, no problem. Discuss this with the Sales Office when placing your orders. Provided the orders can be packed and despatched as one shipment, we can issue an invoice for each departmental order separately.
Card payments
Yes, we accept most major debit & credit cards.
BACS
Yes. Payment details will be shown on the invoice. Please just email a remittance advice to [email protected] so we can allocate your payment.
Payment terms
For account customers, standard payment terms are 30 days from date of invoice. Non-account customers will need to do proforma payment before goods are despatched.
Open an Account
Please request an Account by clicking on the account icon (located on the top of the home page) and complete your school details and school email address.
Alternatively, request an application form by calling the sales office on 01642 713071 or email [email protected]
Account Details
Just email the changes to [email protected]
